One of the inevitable pitfalls of our computer-laptop-iPhone dependent work flow is equipment failure. No matter how many ways you try to protect from different dilemmas that may arise with back-ups, work arounds, and are ever so careful around your machine, life happens. You wake up one morning and your computer won’t start, or you spill water, or it’s inexplicably acting freaky, or there is a software glitch, or your backup crashes, or it slows to a crawl, or it’s simply time for a new one.
No matter what the issue, Thad Bernard and his team at MacDaddy are there to help and creatively solve problems with the best technical support and consulting possible. Thad specializes in Mac, Frank Bernardini in PCs and Thad’s sons, Eli and Skyler, work on both Macs and PCs. On more than one occasion I have needed help and think we are so fortunate on Cape Ann to have this tremendous bunch of guys and the technical resource they provide. Thank you Thad, you are the Best!
As if that were not enough, Thad is an authorized Radio Shack dealer. You can find many of the same products that were formerly available at Radio Shack, such as cables and gadgets, right at MacDaddy Computers on Main Street. While there picking up my computer I purchased a new, much sturdier phone cable, and it was so reasonably priced, I think I’ll go back for a second 🙂
From MacDaddy Computers website:
“Wishing to fill a serious need for supporting Apple Macintosh computers on Cape Ann, Thad Bernard founded MacDaddy Computers a decade ago in Gloucester, Massachusetts. Having served the technical needs of computer users for over two decades, he was well aware of the importance of providing prompt and responsive support for a wide range of users. For the previous 19 years he worked as the in-house network administrator of a large corporation, responsible for the smooth running of its computers on the company’s corporate network of over 600 client workstations.
A perfectionist who understands the rigors of detail in successfully carrying out IT management and administration, Thad possesses an intuitive understanding of serving one’s computing needs, and this flows naturally into MacDaddy’s growing business. Recognizing that the computing needs of a home-office user are not unlike those of a larger corporate environment, Thad has developed MacDaddy’s service orientation to be inclusive, from personal single-user support on through to serving large corporate accounts. Regardless of the customer, however, Thad’s friendly demeanor will flow into providing the highest level of support available for all-things-Macintosh!
Radio Shack is back in Gloucester!
In 2017 MacDaddy Computers, and our partner Abacus Computer Repair, teamed up with Radioshack to bring back their assortment of tech, gadgets, DIY gear, parts and more. Customers often voiced their frustration over both the fact that Radioshack had changed their business model and the fact that they subsequently closed down almost all of their stores, including the Gloucester, Ma location on Eastern Ave.
After some investigating, Thad found that they were still doing online business, and his curiosity eventually led to a new deal that is bringing their old products that they were best known for back to Gloucester in our Main Street store location.
We’re techies at heart, who loved taking electronics and gadgets apart as kids, and who simply never grew out of it, so we were just as frustrated when there was no one in the area to go to any longer, and we are just as exited that they are back in our town… (maybe even a little spoiled now that we have all of it at arms length every day).”